9 Best Digital Marketing Strategies and Practices For Healthcare Industry

Written by Team EMB

July 22, 2022

Digital Marketing
best digital marketing practices for your healthcare organisation

The healthcare customers of today are vastly different from those of the past. Users nowadays conduct considerable research online, indicating that they are highly picky about the solutions they obtain. This has heightened the necessity for deft healthcare Digital Marketing Strategies to assist medical practises and organisations in locating clients via social media platforms in order to improve online revenue.

According to Pew Research, roughly 48 per cent of users look online for data on treatment choices and healthcare providers. It’s past time for healthcare organisations to make the most of digital marketing to increase patient acquisition, engagement, and, ultimately, treatment results. As a result, let’s take a look at how digital approaches to healthcare marketing are defining success for medical practices in the present time.

The Healthcare Digital Marketing Ecosystem: An Overview

By 2026, the worldwide healthcare marketing and communications industry is expected to develop at a rate of 19.72 per cent per year, reaching $8,498.72 million.

What role does digital marketing play in the healthcare industry?

Product launches, lead generation, networking among health providers and communities, conversions, engagement and education, and, most importantly, optimising Return on Investment are all benefits of healthcare internet marketing (ROI).

With healthcare digital marketing, who really are you trying to reach?

With healthcare technology marketing, healthcare organisations strive to target two sorts of clients: outside customers and internal customers.

People who aren’t affiliated with the hospital yet seek care there are referred to as “external consumers.” This group comprises patients, their families, and the general public. The primary goal of marketing for this sector is to present the hospital as the best choice for somebody seeking care.

Interior consumers, on the other hand, are people who work in the medical field, such as physicians, hospitals, health workers, and other medical professionals. Internal brand creation for hospitals, as well as controlling rivalry for individual practitioners, are the goals of marketing in this category.

Best 10 Digital Marketing Tactics and Best Practices for a Healthcare Organisation

1. Your website serves as a digital hub for you

Your website is the starting point for healthcare marketing. Google and your customers place a high value on content, presentation, and navigation. They’ll move on to the next entry in the search engine results if they can’t access it on smartphones or find the pages they need.

Your website serves as the central centre for all of your medical digital marketing efforts. That’s where they’ll go if they click on a search result or an advertisement. It must be mobile-friendly and provide relevant information.

2. Email Marketing 

Email marketing is among the oldest forms of digital marketing accessible, and it frequently gives the highest return on investment. Contact forms and magazine signups are two ways to keep your patients informed about your company’s activities.

You know they’re interested when they offer you their email address. Send out an email if you add a new medical professional, new machinery, or new treatments. Information about your practice or general healthcare knowledge might be included in your weekly or monthly email.

Use more links in your email to direct them to your website. Keep them involved, and they’ll remember your office or hospital the next time they want your services.

3. Produce Credible Content

Many potential patients are unaware that they require medical attention. They notice certain symptoms and choose to search them up on the internet. They desire knowledge rather than looking for a doctor.

You establish yourself as an authority if your website contains excellent instructional blog entries and other information that answers their inquiries. Google is looking for content that demonstrates experience, authority, and reliability.

4. Broaden your digital marketing efforts

It’s all too tempting to concentrate all of your digital marketing activities in one place. Many organisations believe they can concentrate on one and then go on to the next one later. However, diversity is the ideal strategy in today’s competitive business environment.

Rather than focusing just on SEO, PPC, or social media, combine the three. You don’t have to employ all of the tactics listed above. However, if you do, you’ll be able to supplement traffic if one fails. It’s important to start by deciding which routes align with your marketing strategy and then move from there.

5. Keep track of your website’s information

Digital marketing may benefit your company, but how can you tell whether it’s working? Unless you utilise a platform like Google Analytics, calculating the profitability of online marketing can be challenging. It’s a Google-provided free software that helps you measure website traffic and user activity.

You can check where your visitors are coming from such as Search On Google, Facebook, and other sources. You can check which pages are the most popular and which pages visitors depart your site on.

There are additional applications that can monitor your keyword rankings over time.

6. Landing Pages have a Big Impact

When you want to concentrate on a certain product or service, you can establish a landing page that sends visitors to it using your internet marketing strategies. The design of a homepage is critical in guiding visitors to the next step in their journey.

It should provide a description of the product or method, as well as any unique deals or discounts you’re offering. It should have a call-to-action that encourages them to call or email you for further information or to schedule an appointment.

Landing pages are essential for delivering a picture of something particular that could otherwise get buried in your site’s content.

7. Patients are more engaged when you use social media

Social media has erupted onto the scene, and it’s critical for your marketing efforts to succeed. Social media is an important part of the digital marketing trends in the healthcare industry. Everybody has a Facebook profile, as well as accounts on Twitter and Instagram.

Use social media to keep people aware of what’s going on at the hospital. Many individuals, both favourable and bad, write a message and remarks on your page. Reply to both and use exceptional customer service to transform the negative into a positive.

It’s becoming harder to reach out to current audiences and get new ones, thanks to social media. You may need to set aside money for sponsored postings in order to reach out to more of your current patients and find new ones.

8. Invest in Pay-Per-Click (PPC) marketing

SEO is a time-consuming procedure. It will take time to produce material and for Google to identify it if you’re just starting out with minimal content or optimisation. In reality, dramatic ranking changes for individual high-value keywords might take weeks or months.

To promote on the internet, pay-per-click necessitates a financial commitment. Google Ads is the most popular PPC platform. However, several social media networks, such as Facebook, also feature PPC programmes.

Search, shopping, movies, and display ads are all available on Google. Above and below the search results are search advertising. It’s great real estate since this is the first thing people notice when they walk in the door. 

Display ads refer to visual advertisements that show on sites. For each ad campaign, you must choose a budget and then enter an auction with other individuals looking for PPC keywords. If the promotion is executed properly, it is possible to drive significant visitors to your website.

9. Concentrate on local SEO

Search engine optimisation is divided into two categories: general and local. If you own a company that provides goods or services to people all throughout Europe, you’ll want to concentrate on regional or even global SEO.

A certain area or region is served by hospitals and doctor’s offices. It makes no difference if visitors from 500 miles visit your website unless you offer a unique therapy or specialisation that is difficult to obtain. You want your website to only be seen by those who live in your company region.

Developing keyword lists which are customised to your location is a part of local SEO. A generic word and a geographical term are generally used. 


Developing a digital marketing strategy for a healthcare organisation is not as easy as it sounds. The expectations of the audience for a healthcare organisation are very much different than compared to the audience base of other industries. It is hence imperative for your healthcare organisation to get the much-needed professional help from the experts in the industry for managing your end-to-end healthcare marketing needs.

With the pool of over 1000+ verified partner agencies and companies across India, we can help you finalise the best digital marketing partners for your healthcare business and ensure the due delivery of your project with our project management solutions. Get in touch with us today to get started!

Related Posts
Stay Up to Date With The Latest News & Updates
Get in touch with us!

Our consultants and delivery manager will help you take your business to new heights with the solutions of Asia’s largest marketplace for digital services.

Join Our Newsletter

Subscribe to our monthly newsletter to stay abreast with the latest trends and informtion to help you digitise your business.

Follow Us

Follow our social media handles and know more about what is happening in EMB.